Shipping policy

We work diligently to curate the best selection of our instruments , and we want every instrument we ship to arrive safely. While we cannot control everything that happens in transit, our thoughtful packing methods ensure that most of what ship arrives undamaged. FEDEX & DHL Shipping Protection offers peace of mind with Delivery Guarantee of Our shipment.

Musical instruments purchased from Naskar & Co. do not sit in a warehouse awaiting "quick shipment." Rather, they are individually selected and set-up by a specialist at the time of your purchase. This is the only way to ensure quality when selling musical instruments, and we appreciate your patience.

Most orders are processed within 2 to 3 business days (excluding weekends and holidays). When your instrument is ready to go, you will receive an email notification with your tracking details. Most domestic and international shipments take between 2-5 business days for delivery. 

Instruments purchased as a "Pre-Order" are processed and shipped once they become available in our inventory. For pre-order delivery estimates, please contact naskarco1941@gmail.com.

Shipping charges for your order will be calculated and displayed at checkout.  

We offer international shipping to any location serviced by FEDEX or UPS or DHL.

Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including GST), which are incurred once a shipment reaches your destination country. Naskar & Co. is not responsible for these charges if they are applied and are your responsibility as the customer.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at naskarco1941@gmail.com with your name and order number, and we will look into it for you.

We do not accept returns  after delivery, if any order arrives damaged in any way, please email us as soon as possible at naskarco1941@gmail.com with your order number and a photo of the item’s condition. We will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at naskarco1941@gmail.com.